We approach IT as a means of delivering growth, creating a ‘platform’ of solutions, each one aligned to bring about real business efficiencies.
Our core values support your IT platform and power your business.
One flexible, secure and templated system that forms the basis of your network.
We only work with a set of pre-selected, highly-tested components to ensure a full understanding of how each element will fit, perform and interact in any given situation.
There is a reduced risk and less chance of system issues arising as components can be switched in, out or updated seamlessly.
Tracking system performance to identify opportunities for improvement and potential risks.
Our team continually track the performance of all of our networks to provide a strategic, minute-by-minute overview of your system and identify where any weaknesses may lie.
We cross-reference the data between a system’s actual operation and our best practice benchmarks to spot trends and anomalies we can use to make improvements.
Ensuring system components are interacting in the most effective way.
Collective system knowledge gives us a benchmark to set your infrastructure against. If we see any issues, inefficiencies or misfits we simply re-align your framework to our template to give the best footing for increased productivity.
We roll-out system updates as required to make sure you are always operating to our best practices.
Regular contact to help you understand what you need, when and why.
We keep in regular contact with updates and metrics of your system performance, along-with any suggestions as to where we think improvements could be made.
The simple act of consistently talking to each other offers a shared understanding of the opportunity and timing for future scalability.
Regular monitoring, device maintenance and reporting help to hugely reduce issues and deliver four key results:
Minimising the unexpected with a tried and tested system.
Our use of a templated system guarantees that all components have been tested and work successfully together. Backups and safety features are built in as standard.
We have a Network Administrator, providing dedicated monitoring of your system to help anticipate potential issues before they become a problem.
Frequent adjustments are made to align systems against our best practice templates, helping everything to run smoothly.
Clear communications on a regular basis ensure we can deliver proactive support.
Removing inefficiencies and driving improvements.
Because our clients run on the same platform, supported by monitoring and alignment, any inefficiencies or opportunities quickly become part of our collective knowledge and are used to drive improvements to the best practice template.
We frequently review how each individual part of the system is working, whilst making sure that they continue to fit together well as a group. With the right components it’s more likely you’ll see the increased productivity you’re looking for.
Simplified pricing means you know exactly what you’re spending and when.
Because our support system is designed around a set of approved components, you have the assurance that monthly costs cover everything you need to power your business. You are now only spending money on efficient, well- fitting technology.
Our simplified pricing means you know exactly how much you are spending, when you’re spending it and on what – helping you to budget your IT costs as a fixed item.
Clear communications quickly notify you as to any cost changes as you grow and adapt and infrastructure updates can easily be planned and budgeted for in advance.
Widen your capabilities with components that are easy to build upon.
We keep in touch through regular clear communications, so as you grow you will understand what you need, when and why – dedicated monitoring means we might even know before you do.
By operating on a templated system, when you need to expand or widen your capabilities, we can easily support you by adding in pre-tested components that we know will work.