Client Satisfaction

Thank you for the feedback in September – 97.06% happy clients

Client Satisfaction

Client feedback enables our team to move forwards – making adjustments to our processes to make sure your organisation receives the support and solutions it needs to grow.

We are really appreciative of all the great feedback we received for September and our 97.06% satisfaction score. If there’s anything you think we could have done better, then we make sure we get back in touch to talk about how we can change things going forwards.

“Gintas knew what we were looking for and delivered it professionally and efficiently.”
Alton Nutile, Dardan Security

“We rang up with a problem and Lewis was straight on to it and had the issue sorted within 5 minutes. Very friendly manner on the phone and professional. Couldn’t ask for more!”
Robert Dunderdale, Barford Hire Ltd.

“Thanks you William for resetting my password so quickly and for your patience.  Very much appreciated.”
Kim Hill, Cornish Horizons

As a thank you to all the clients that leave feedback for us, we have a prize draw where two winners receive cinema vouchers. The lucky recipients for September were Simon Burroughes from Duffields and Ann Carty from Milestones.





Discover how Breakwater can help your business. Call our team today on +44 (0)1603 709300 or email

Lewis Hepburn

Junior Systems Engineer

I am the first point of contact for clients, resolving enquiries and providing advice to ensure their systems are running efficiently. It is really interesting to work with such a diverse range of industries and to be able to offer the right solution for each of our clients’ different needs.

View my profile >

News Article

New Talent on our Service Desk

We welcome two new arrivals on the Service Desk – Dave Parlour as a Level 1 Engineer and Thomas Secker as a Trainee Systems Engineer.  

New Talent on our Service Desk
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