Client Satisfaction

Thank you for the feedback in March – 93.88% happy clients

Client Satisfaction

Client feedback enables our team to move forwards – making adjustments to our processes to make sure your organisation receives the support and solutions it needs to grow.

We are really appreciative of all the great feedback we received for March and our 93.88% satisfaction score. If there’s anything you think we could have done better, then we make sure we get back in touch to talk about how we can change things going forwards.

Here is a sample of some of the feedback we received last month:

“Request actioned quickly and efficiently.”
Tracey Sharman, Accurate Data Services 

“John dealt with Call Centres abroad so I didn’t have to! A true test this one – didn’t jump to a quick fix but saw it through and shared the knowledge. Thank you.”
Ed Wright, Allen & Page

“The prompt responses to my concerns over a spam email were a welcome reassurance that BWIT was concerned to keep our IT secure. Many thanks.”
Mike Saunders, Kent Carlyle Wealth Management


As a thank you to our clients for their comments each month they get entered into our prize draw to win cinema vouchers – the lucky winners from March were Steven McGrath from Rudlings Wakelam & Elaine Sheppard from Barrett & Coe.


Discover how Breakwater can help your business. Call our team today on +44 (0)1603 709300 or email

David Loveridge

Level 2 Service Desk Professional

As a Level 2 Service Desk Professional, I support our clients with their IT requirements, offering my experience and advice to ensure you have the most appropriate solutions in place for your business.

View my profile >

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