Aaron Swanborough

Technical Account Manager

Having worked in the IT industry for over 20 years, I can offer a wealth of knowledge and experience to clients in my role as Technical Account Manager.

Hit Count 0024

Over the years I have learnt that customer service is paramount and should always be at the forefront of everyone’s mind, whether in the IT industry or any other. I build partnerships with clients, offering transparency throughout and delivering on everything we set out to achieve.

My experience and values

From a technical perspective, I am certified with the industry standard qualifications such as CompTIA and Microsoft. My previous roles have included Support Department Manager for an IT company in Norwich and most recent as a Service Delivery Manager for an IT company in Bury St Edmunds.

My focus is on delivering a first class customer service and experience, and this is what the role of Technical Account Manager enables me to provide. Communication is key and I spend time talking to and meeting with clients, aligning our IT support and services with their business strategy and creating a secure system that develops with their needs.

Life outside Breakwater

Away from work I enjoy spending time with my family as well as squeezing a bit of rugby in from time to time, well quite a lot really. I am the head coach of the Eastern Counties Women’s senior setup, where we have had huge success. I also coach the senior men at West Norfolk RFC. Oh and last but certainly not least, I own Rugbytots Norfolk where we coach 2 to 7 year olds how to play rugby.

Our Team

The talented people behind the IT support and solutions we deliver.

Meet the team

Join Our Team

Become part of the Breakwater team & find out what it's like to work here.

Join Our Team
Find out more
Game Over

You scored


You Ranked


Enter your details to submit your score and join our leaderboard…

I agree to my email address being used for marketing campaigns.