Amy Mansfield

Client Support Agent

As a Client Support Agent, I have a varied role supporting our clients and the Service Desk with the ordering of new equipment and ensuring all of our administrative processes run smoothly.

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I really enjoy talking to the different clients we work with and being part of the team that assists with their enquiries.

My experience and values

I joined the Breakwater team in 2012, following time spent in a number of customer service related roles – primarily within a large hotel chain and a Letting Agency.

I have always worked in roles that involve regular contact with clients and that allow me to use my organisational and communication skills, it’s great to help with the smooth-running of customer operations.

Life outside Breakwater

Outside of work I enjoy baking cakes and spending time with my friends and family.

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