Merik Rose

Level 1 Service Desk Professional

I work with the team on the Service Desk to resolve all enquiries or ‘tickets’ that are created by our clients.

Hit Count 0266

My typical working day is spent talking to businesses about their IT systems and working together to ensure their operation is running smoothly and if it’s not I help to discover why and implement a solution.

My experience and values

I spent 6 years working within the University of East Anglia within administrative service roles and I enjoy positions that enable me to deliver support and provide solutions. I value hard work and working efficiently, both of which allow you to more easily help yourself and others. I have always been self-motivated and have undertaken study and achieved qualifications that assist me in furthering my IT career. I am a CompTIA A+ certified service technician and am studying for the CompTIA N+ (Networking) and S+ (Security) certifications.

Life outside Breakwater

I unwind with noise rather than leisurely pursuits as I play in a local metal band, we have toured the UK and enjoy keeping audiences entertained with some serious volume! I also enjoy running and various tabletop games that keep my mind active – helping me to study for more qualifications!

"Great all round service Merik, thank you!"

  • Jason Dyer, Operations Manager, Duffields

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