Client Satisfaction

Thank you for the feedback in May – 97.27% happy clients

Client Satisfaction

Client feedback enables our team to move forwards – making adjustments to our processes to make sure your organisation receives the support and solutions it needs to grow.

We are really appreciative of all the great feedback we received for May and our 97.27% satisfaction score. If there’s anything you think we could have done better, then we make sure we get back in touch to talk about how we can change things going forwards.

“Excellent service, Quick turn around”
Aaron Read, Migrant Help UK

“Query dealt with and resolved swiftly all with the minimum of fuss. Excellent!”
Martin Hewetson, Kent Carlyle Wealth Management

“Solved the problem quickly and explained what he had done!”
Natasha Waller, New Anglia

“Resolved my issue quickly and professionally in a friendly, helpful manner. Thank you.”
Amanda Pead, PT Organics

“Lee was an absolute pleasure to deal with.”
Susie Derbyshire, Southwold Holidays

“Will quickly got Office 365 back up and running and I got on with my day, fantastic!”
Dominic Stasi, Barrett and Coe

“Speedy Friendly response…great !”
Mary Foxcroft, Good Life Lake District Cottages


To thank all of our clients that leave us feedback each month, we select 2 lucky winners to receive Amazon vouchers. The winners for May were Karen McDowall from Smith and Pinching and Michelle Pooley from The Original Cottage Company.










Discover how Breakwater can help your business. Call our team today on +44 (0)1603 709300 or email

William Palmer

Junior Systems Engineer

I joined Breakwater as a Junior Systems Engineer, this involves working with our Service Desk team to support them with enquiries and ensuring clients’ IT systems are operating effectively.

It’s great to be in a position that keeps me in touch with all the current technical know-how, and to be able to proactively put this into practice within different organisations and sectors.

View my profile >

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