Client Satisfaction

Thank you for the feedback in January – 100% happy clients

Client Satisfaction

Client feedback enables our team to move forwards – making adjustments to our processes to make sure your organisation receives the support and solutions it needs to grow.

We are really appreciative of all the great feedback we received for January and our 100% satisfaction score. If there’s anything you think we could have done better, then we make sure we get back in touch to talk about how we can change things going forwards.

“Thanks for your work on this and getting getting it done quickly.”
Belle Russell, The Original Cottage Company

“Being new to PT Organics it was my first time using Breakwater IT. Michael was very friendly and helpful and got a resolution to the issue sorted very quickly.”
Nick Owen, PT Organics Ltd

“Great work Jordan! Thanks for the quick turn around on this job!”
Phill Rushmere, East Anglian Air Ambulance

“Thanks for sorting this so quickly :)”
Amy Lindsay, MA Partners LLP

“5 Stars, listened to the issues, and explained clearly what steps could be taken to resolve. Updated PC to avoid any further issues to fix bugs etc. Great services, Thank you”
Kayleigh Taylor, East Anglian Air Ambulance 

“Excellent service -again!”
Chris Henning, Kent Carlyle Wealth Management Limited

“Great first contact with Breakwater under our new contract.”
Sophie Conroy, The Forum Trust Limited

“Thanks so much David, I am now fully operational – Thank you for your patience and understanding. Enjoy the rest of your day”
Carol Attwell, The Original Cottage Company 

Discover how Breakwater can help your business. Call our team today on +44 (0)1603 709300 or email

Hugo Simkiss

Junior Systems Engineer Trainee

Technology is such an interesting and ever-evolving field and in my role I am fortunate to be able to expand my knowledge whilst undertaking hands-on projects to support our clients.

As part of the Service Desk, we work together to deliver advice to a wide range of organisations and I assist the team by helping to resolve issues and respond to enquiries, grasping new technologies and processes as I go.

View my profile >

News Article

Why You Need to Make the Switch to Windows 10 Today

On January 14 2020 Microsoft switched off support for Windows 7. This means there are no longer software updates, security updates or technical support for any issues you encounter. This leaves your Windows 7 PC, and your business vulnerable. If you are still running Windows 7 on your business PC, you have a greater risk of viruses and malware.

Why You Need to Make the Switch to Windows 10 Today
Read more
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