We are committed to having security at the forefront of our work. Our engineers are trained in security services to ensure they are knowledgeable and to best support our clients.
We are pleased to congratulate Will Palmer, Systems Engineer on his recent certification from ConnectWise in Cybersecurity Fundamentals for Engineers.
The training gave Will a more comprehensive understanding of the technical side of cyber security. It covered a review of the latest security tools and services to consider. As well as incident response planning, intrusion detection and malware analysis.
Continual training of our staff is a big part of how we grow and expand our knowledge at Breakwater. Our team are dedicated to being experts in our services to deliver the best customer experience possible.
I am part of our first line of support for clients – the Service Desk. As a Systems Engineer, I respond to incoming enquiries, resolving any issues and providing guidance to businesses.View my profile >
At Breakwater IT we want to provide our clients with five-star customer service in the most convenient ways. When a client gets in touch with us, this usually means something within their IT has gone wrong. This can often cause stress and interruptions to their working day. Our engineers aim to resolve these problems as quickly and efficiently as possible. Therefore, we are always investing in new technologies to support both our clients and our team. We are pleased to now officially introduce the Breakwater Hub.