The Breakwater Service Desk is the hub of our company, with our Engineers delivering the support and solutions our clients need.
We have always prioritised progression within the Service Desk, through both additional qualifications and training and fully support and encourage Apprentices into the business.
We are therefore delighted that there have been two recent promotions within the team.
Toby Kalkman joined us an Apprentice, moving through to Junior Systems Engineer before taking on his recently appointed position as Systems Engineer. This has been a swift and deserving progression for Toby and is a reflection of a determination to take on board new knowledge and deliver the best possible service on each job he works on.
David Loveridge has also been promoted to Projects Engineer and will be overseeing some of the more in-depth and complex assignments that the team works on. This will ensure each project is scheduled in and managed so that it runs smoothly and to schedule for the client.
Congratulations from the Breakwater team to both Toby and David.
I am responsible for ensuring our Service Desk operates the way we want it to – replying to and resolving all of your enquiries and delivering IT solutions that add real business value.View my profile >
We are really pleased to announce that Jordan Getley and David Parlour have both passed their CompTIA A+ qualification.