Ian Egleton
Level 2 Service Desk Professional
Joining Breakwater in 2012, I work within the Service Desk resolving enquiries and providing support to clients. I specialise in ensuring your systems are running smoothly and am experienced in creating bespoke IT network infrastructures to match your business needs.
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My experience and values
Originally from the North East, I spent 23 years in the Royal Air Force working as an Electronics Technician on Airfield and Air Defence Radar systems, and also within the Telecommunications field. I completed the last 5 years of my service as an IT Network Administrator, notably gaining Microsoft MCSE and MCSA certifications.
Leaving the Armed Forces in 2003, I joined the IT department of a major privately owned company within the Oil and Gas sector. Working as an IT Systems Engineer with management responsibility for the networks and data storage requirements of multiple survey vessels, I gained valuable experience in remote vessel communications and custom-made infrastructures.
Life outside Breakwater
In my spare time I spend many relaxing hours on the Norfolk Broads on my narrow boat “Water Tiger”. Also an avid motorcyclist, I fulfilled a dream of owning a classic-style Triumph Bonneville T100 A2 and touring the views of Scotland up and around Loch Lomond, the Isle of Skye, and Loch Ness.
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"Ian took my limited information and thoroughly investigated it; his response was clear, quick and comprehensive, and put my mind at ease."