I am part of our first line of support for clients – the Service Desk. As a Systems Engineer, I respond to incoming enquiries, resolving any issues and providing guidance to businesses.
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My experience and values
I have 8 years’ experience in IT support. Previously I have worked within a mixture of large financial institutions and a local software development company. IT is a varied and engaging field. This is something that has always appealed to me as it enables you to keep on learning about new technologies. Therefore you are always widening your sphere of knowledge. It’s great to be able to share and educate with this along the way.
Life outside Breakwater
Being a father of two young children certainly keeps me occupied outside of work. When I’m not enjoying family time I can be found cheering on Norwich City at Carrow Road. I also appreciate a good real ale and am a CAMRA member – a hobby that I balance with cycling and playing squash.
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