I am part of our first line of support for clients – the Service Desk. As a Level 1 Professional, I respond to incoming enquiries, resolving any issues and providing guidance to businesses.
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My experience and values
I have 8 years’ experience within IT support, working within a mixture of large financial institutions and a local software development company. IT is a varied and engaging field and this is something that has always appealed to me, it enables you to keep on learning about new technologies – you are always widening your sphere of knowledge and it’s great to be able to share and educate with this along the way.
Life outside Breakwater
Being a father of two young children certainly keeps me occupied outside of work, and when I’m not enjoying family time I can be found cheering on Norwich City at Carrow Road. I also appreciate a good real ale and am a CAMRA member – a hobby that I balance with cycling and playing squash.
The talented people behind the IT support and solutions we deliver.
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