YOUR IT TEAM
Hello, we’re Breakwater IT. We provide IT support and services to businesses in Norwich, Norfolk, and across the UK. 👋
Our mission is to deliver proactive and reliable IT services to help your business grow through innovative technology with the support of our knowledgeable team.
Services
Beyond our core of managed IT support, we can assist you with other essential services, including telecoms solutions, consultancy, CCTV, Power Apps and more. These services are delivered by our three expert teams:
Our Partners
Thanks for being so responsive and proactive – checking back in that everything was ok. You guys have all been amazing this week supporting me. Thank you!
Jessica and Rory were quick to respond to my raising of the ticket and continued to check in with me that the problem remained solved.
Always great service. Fixed the issue I’d raised and two other issues as well, plus some useful tips to improve the way I use our system! Thank you! 🙂
My work was limited due to a technical error with a software application. I phoned Breakwater and Thomas immediately offered to help to get my software back up and running quickly, allowing me to carry on working! Very helpful, and efficient.
Helped us out extremely quickly when we needed it – just what you need from a support partner. Greatly appreciated, and many thanks to both John and Ian for their help.
Visit the Breakwater Forest
We plant one tree for each feedback rating our engineers receive. Additionally, we donate monthly to carbon offset projects and habitat restoration.
A trusted, dependable pair of hands
100%
of our clients gave our support service the top rating, in the last 30 days
114 minutes
is our average response time to a service request, in the last 30 days
99.40%
of our support cases were completed within SLA, in the last 30 days
Our Latest News
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