Welcome to

Your Client Area

Remote Support

Choose from one of the following options for remote assistance.

Client Portals

Choose from one of the following options for remote assistance.

Status and Reports

Choose from one of the following options for remote assistance.

Mimecast Training Access

If your organisation has Mimecast Awareness Training, you can access the platform here.

Login

Service Desk Guide

Download our service desk guide to find out more about our support hours and how to raise a ticket with our engineers.

BWIT Service Desk Guide

Visit the Breakwater Forest

We plant trees with Ecologi

 

As part of our efforts to become more sustainable, we plant five trees for every laptop we sell. Additionally, we donate monthly to carbon offset projects.

VISIT OUR FOREST

A trusted, dependable pair of hands

98.62%of our clients gave our support service the top rating, in the last 30 days
114 minutesis our average response time to a service request, in the last 30 days
99.60%of our support cases were completed within SLA, in the last 30 days