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Service Desk Guide

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BWIT Service Desk Guide

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We plant trees with Ecologi

 

As part of our efforts to become more sustainable, we plant five trees for every laptop we sell. Additionally, we donate monthly to carbon offset projects.

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A trusted, dependable pair of hands

100% of our clients gave our support service the top rating, in the last 30 days
136 minutes is our average response time to a service request, in the last 30 days
99.87% of our support cases were completed within SLA, in the last 30 days