Proactive IT Support and Services for your business

We keep you working at home, in the office or on the go

Man in office placing headphones on his head

Hello

We’re Breakwater IT. We provide IT support and services to businesses in Norwich, Norfolk, and across the UK.

Our mission: to be a company with employees who care, are knowledgeable and engaged to allow us to empower our client’s businesses to succeed and grow in an innovative way.

ABOUT US

Services

We are a proactive IT support and services provider that delivers innovative solutions to power your business. Every product that we offer is either used or tested by our team. This means that we have an in-depth understanding of how each product works, giving you the best support possible.

IT Support

IT Support

In a world full of complex IT solutions, we take the pressure off you by providing expert support when you need it.
IT Systems

IT Systems

We regularly monitor your systems to enable you to take initiative when it comes to network upgrades or increasing your team.
Microsoft Solutions

Microsoft 365

As a Microsoft Gold Partner, we work closely with Microsoft to provide you with the best products and solutions available.
Security

Cyber Security

Protecting your business from different cyber security threats can feel overwhelming. That is why we’re here to help you.
CCTV

CCTV

Through our partnerships with AXIS and CamCloud, we offer both traditional and cloud-based CCTV management solutions.
Cloud Solutions

Cloud Solutions

Discover a new space in which you can manage, secure and support your systems.
Backup & Recovery

Backup & Recovery

Achieve complete business continuity with an approach that swiftly recovers data and works to eliminate downtime.
Telecoms

Telecoms

We offer telecoms and broadband solutions designed to bring your communications and connectivity under one roof.
Consultancy

Consultancy

An impartial review of the ‘bigger IT picture’. Removing inefficiencies in your systems and delivering projects that maximise your potential.

Visit the Breakwater Forest

We plant trees with Ecologi

 

As part of our efforts to become more sustainable, we plant five trees for every laptop we sell. Additionally, we donate monthly to carbon offset projects.

VISIT OUR FOREST

 

A trusted, dependable pair of hands

100% of our clients gave our support service the top rating, in the last 30 days
125 minutes is our average response time to a service request, in the last 30 days
99.85% of our support cases were completed within SLA, in the last 30 days

What’s been happening?

Microsoft Exam Passes - January 2022
Two Microsoft Teams Administrator Exam Passes in January
Congratulations to Jordan and Dean on their success!
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Breakwater IT and The Feed
Announcing The Feed as our Charity of the Year 2022
We’re delighted to be working with The Feed again this year.
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Mark Towler, Account Manager
New Year, New Job Title for Mark
Mark joined us in September and has been promoted from Trainee Account Manager to Account Manager.
Find Out More
Microsoft Gold Partner Logo
Cyber Essentials Plus
ISO20071
Cloud Tango Top 50 UK MSP
Buy Local Member
NCoC Member Logo
Gold Datto Partner
HP Business Partner
Cisco Meraki
Mimecast
Connectwise
Gamma Partner
VMWare
Webroot
CamCloud