Proactive IT Services for your business

In a world of complex IT solutions, we take the pressure off you by providing expert support when you need it.
Bryce repairing a Framework laptop in a meeting room.

Improve your cyber security

Get a clear picture of your cyber defences with our free risk score
Jordan and Jamie in the Breakwater office looking at a PC with Jordan pointing at the screen.

Cyber security can feel overwhelming

From staff training to installing defences, we keep you secure
Jordan stood at her desk in the Breakwater IT office.

Keeping your business connected is key

Our business telecoms and broadband services do just that
Jess speaking into headset at her desk in the Breakwater office.

Hello

We’re Breakwater IT. We provide IT support and services to businesses in Norwich, Norfolk, and across the UK. πŸ‘‹

Our mission is to deliver proactive and reliable IT services to help your business grow through innovative technology with the support of our knowledgeable team.

ABOUT US

Services

Become more collaborative and efficient through our proactive IT support and services. Every product we offer is either used or tested by our team. This means that we have an in-depth understanding of how each product works, giving you the best support possible.

IT Support

IT Support

Stop worrying about IT when you’ve got a business to run. Let us take care of it with expert support.
IT Systems

IT Systems

Regular monitoring and feedback on your IT systems to allow you to call the shots when it comes to upgrading.
Microsoft 365

Microsoft 365

As a partner, we work closely with Microsoft to provide you with the best solutions available.
Cyber Security

Cyber Security

Protecting your business from cyber security threats can feel overwhelming. But we’ve got your back.
CCTV

CCTV

Through our partnerships, we offer both traditional and cloud-based CCTV management solutions.
Cloud Solutions

Cloud Solutions

A secure, cost-effective way to manage on your data. We’ll find the best cloud solution for you.
Backup & Recovery

Backup & Recovery

Achieve complete business continuity with an approach that swiftly recovers data and works to eliminate downtime.
Telecoms

Telecoms

Telecoms and broadband solutions that bring your communications and connectivity under one roof.
Consultancy

Consultancy

Removing inefficiencies in your systems and delivering projects that maximise your potential.
Microsoft Partner Logo
Cyber Essentials Certified logo
ISO20071
Buy Local Norfolk Member 2024
Cyber East Business Member
Datto Platinum Partner
Dropsuite
HP Business Partner
Connectwise
LastPass logo
CompTIA Member
Cisco Meraki
Mimecast
Printix Logo
Gamma Partner
Threatlocker Logo
SentinelOne Logo
DNS Filter Logo
Videoloft Logo

Visit the Breakwater Forest

We plant trees with Ecologi

 

As part of our efforts to become more sustainable, we plant five trees for every laptop we sell. Additionally, we donate monthly to carbon offset projects.

VISIT OUR FOREST

 

A trusted, dependable pair of hands

100% of our clients gave our support service the top rating, in the last 30 days
102 minutes is our average response time to a service request, in the last 30 days
99.42% of our support cases were completed within SLA, in the last 30 days

Our Latest News

Alec Hiscox
Meet Alec: Trainee Engineer
Alec joined us in June as a Trainee Junior Systems Engineer. Get to know him.
Find Out More
Phishing Password
We’re Adding Phishing Simulations to Our Support Package
Read about the latest addition to our support package.
Find Out More
Eduardo Bogalho
Meet Eduardo: Systems Engineer
Eduardo joined us in May as a Systems Engineer. Get to know him.
Find Out More

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