Proactive IT Support and Services for your business

We fix your IT issues fast, so you can carry on with your day

Improve your cyber security with our free risk score

Get a clear picture of your cyber defences
Will and Dean sat at a computer desk in the Breakwater IT office

Cyber security can feel overwhelming

From staff training to installing defences, we’re here to keep you secure
Man repairing laptop

Keeping your business connected is key

Our business telecoms and broadband services do just that
Women in office speaking into headset.


We’re Breakwater IT. We provide IT support and services to businesses in Norwich, Norfolk, and across the UK. πŸ‘‹

Our mission is to deliver proactive and reliable IT services to help your business grow through innovative technology with the support of our knowledgeable team.



Become more collaborative and efficient through our proactive IT support and services. Every product we offer is either used or tested by our team. This means that we have an in-depth understanding of how each product works, giving you the best support possible.

IT Support

IT Support

Stop worrying about IT when you’ve got a business to run. Let us take care of it with expert support.
IT Systems

IT Systems

Regular monitoring and feedback on your IT systems to allow you to call the shots when it comes to upgrading.
Microsoft Solutions

Microsoft 365

As a Gold Partner, we work closely with Microsoft to provide you with the best solutions available.

Cyber Security

Protecting your business from cyber security threats can feel overwhelming. But we’ve got your back.


Through our partnerships, we offer both traditional and cloud-based CCTV management solutions.
Cloud Solutions

Cloud Solutions

A secure, cost-effective way to manage on your data. We’ll find the best cloud solution for you.
Backup & Recovery

Backup & Recovery

Achieve complete business continuity with an approach that swiftly recovers data and works to eliminate downtime.


Telecoms and broadband solutions that bring your communications and connectivity under one roof.


Removing inefficiencies in your systems and delivering projects that maximise your potential.
Microsoft Gold Partner Logo
Cyber Essentials
Cyber East Business Member
Datto Platinum Partner
HP Business Partner
Cisco Meraki
Gamma Partner
DNS Filter Logo
Videoloft Logo

Visit the Breakwater Forest

We plant trees with Ecologi


As part of our efforts to become more sustainable, we plant five trees for every laptop we sell. Additionally, we donate monthly to carbon offset projects.



A trusted, dependable pair of hands

99.27%of our clients gave our support service the top rating, in the last 30 days
132 minutesis our average response time to a service request, in the last 30 days
100%of our support cases were completed within SLA, in the last 30 days

Our Latest News

Dean Gray wearing Azure Hoodie
Dean Passes AZ-700 Exam
Our very own ‘Mr Azure’ has passed another exam.πŸ‘
Find Out More
Sync the City 2019
We’re Sponsoring Sync the City 2023
And we can’t wait to see the digital start-ups created at the 54-hour event hosted in Norwich.
Find Out More
Bryce Greensmith Headshot
Meet Bryce – Our New Senior Systems Engineer
His dream job is being Anne Marie’s manager, but for now, he’s stuck with us. Meet Bryce!πŸ‘‹
Find Out More

Shock colleagues with your IT knowledge

Join 2,100+ subscribers getting the latest IT news and tips that matter to you, an everyday IT user.

Sign up to The IT List. It’s the IT newsletter for non-IT people.