Proactive IT Services for your business

In a world full of complex IT solutions, we take the pressure off you by providing expert support when you need it.
Bryce repairing a laptop

Improve your cyber security

Get a clear picture of your cyber defences with our free risk score

Cyber security can feel overwhelming

From staff to installing defences, we’re here to keep you secure

Keeping your business connected is key

Our business telecoms and broadband services do just that
Women in office speaking into headset.

Hello

We’re Breakwater IT. We provide IT support and services to businesses in Norwich, Norfolk, and across the UK. πŸ‘‹

Our mission is to deliver proactive and reliable IT services to help your business grow through innovative technology with the support of our knowledgeable team.

ABOUT US

Services

Become more collaborative and efficient through our proactive IT support and services. Every product we offer is either used or tested by our team. This means that we have an in-depth understanding of how each product works, giving you the best support possible.

IT Support

IT Support

Stop worrying about IT when you’ve got a business to run. Let us take care of it with expert support.
IT Systems

IT Systems

Regular monitoring and feedback on your IT systems to allow you to call the shots when it comes to upgrading.
Microsoft Solutions

Microsoft 365

As a Gold Partner, we work closely with Microsoft to provide you with the best solutions available.
Security

Cyber Security

Protecting your business from cyber security threats can feel overwhelming. But we’ve got your back.
CCTV

CCTV

Through our partnerships, we offer both traditional and cloud-based CCTV management solutions.
Cloud Solutions

Cloud Solutions

A secure, cost-effective way to manage on your data. We’ll find the best cloud solution for you.
Backup & Recovery

Backup & Recovery

Achieve complete business continuity with an approach that swiftly recovers data and works to eliminate downtime.
Telecoms

Telecoms

Telecoms and broadband solutions that bring your communications and connectivity under one roof.
Consultancy

Consultancy

Removing inefficiencies in your systems and delivering projects that maximise your potential.
Microsoft Gold Partner Logo
Cyber Essentials
ISO20071
Cyber East Business Member
Datto Platinum Partner
HP Business Partner
Cisco Meraki
Mimecast
Connectwise
Gamma Partner
VMWare
DNS Filter Logo
Videoloft Logo
LastPass

Visit the Breakwater Forest

We plant trees with Ecologi

 

As part of our efforts to become more sustainable, we plant five trees for every laptop we sell. Additionally, we donate monthly to carbon offset projects.

VISIT OUR FOREST

 

A trusted, dependable pair of hands

99.10%of our clients gave our support service the top rating, in the last 30 days
89 minutesis our average response time to a service request, in the last 30 days
99.86%of our support cases were completed within SLA, in the last 30 days

Our Latest News

Brenden Carman
Meet Brenden: Our New Junior Engineer
Brenden has joined our Service Desk team as a Junior Systems Engineer. Get to know him.
Find Out More
Bryce repairing a laptop
Bryce Promoted to Service Desk Team Lead
Send your congratulations to Bryce πŸ‘
Find Out More
Man sat at desk with computer in office.
Liam Promoted to Systems Engineer
Join us in celebrating Liam!πŸŽ‰
Find Out More

Shock colleagues with your IT knowledge

Join 2,100+ subscribers getting the latest IT news and tips that matter to you, an everyday IT user.

Sign up to The IT List. It’s the IT newsletter for non-IT people.