YOUR IT TEAM
Hello, we’re Breakwater IT. We provide IT support and services to businesses in Norwich, Norfolk, and across the UK. 👋
Our mission is to deliver proactive and reliable IT services to help your business grow through innovative technology with the support of our knowledgeable team.
Services
Beyond our core of managed IT support, we can assist you with other essential services, including telecoms solutions, consultancy, CCTV, Power Apps and more. These services are delivered by our three expert teams:
Our Partners
Resolving my issues really was a team effort by the engineers at Breakwater. All of the guys that helped me were patient, knowledgeable and friendly. I would highly recommend people to use your services.
Thanks for being so responsive and proactive – checking back in that everything was ok. You guys have all been amazing this week supporting me. Thank you!
Jessica and Rory were quick to respond to my raising of the ticket and continued to check in with me that the problem remained solved.
Always great service. Fixed the issue I’d raised and two other issues as well, plus some useful tips to improve the way I use our system! Thank you! 🙂
Clear – concise – polite – worked perfectly. Can’t recommend more, the best service desk I’ve used in a long time.
Visit the Breakwater Forest
We plant one tree for each feedback rating our engineers receive. Additionally, we donate monthly to carbon offset projects and habitat restoration.
A trusted, dependable pair of hands
99.62%
of our client ratings gave the top score, in the last 30 days
139 minutes
is our average response time to a service request, in the last 30 days
99.51%
of our support cases were completed within SLA, in the last 30 days
Our Latest News
Meet James: Junior Engineer
James has joined our Service Desk team as a Junior Engineer. Get to know him.
