Proactive IT Support and Services for your business

We keep you working at home, in the office or on the go

Cyber security can feel overwhelming

From staff training to installing defences, we’re here to keep you secure
David, Sam and Paul Meeting

Keeping your business connected is key

Our business telecoms and broadband services do just that
Man in office placing headphones on his head

Hello

We’re Breakwater IT. We provide IT support and services to businesses in Norwich, Norfolk, and across the UK.

Our mission: to be a company with employees who care, are knowledgeable and engaged to allow us to empower our client’s businesses to succeed and grow in an innovative way.

ABOUT US

Services

We are a proactive IT support and services provider that delivers solutions to help you get more work done, faster. Every product that we offer is either used or tested by our team. This means that we have an in-depth understanding of how each product works, giving you the best support possible.

IT Support

IT Support

You shouldn’t need to worry about IT when you’ve got a business to run. We take the pressure off with expert support when you need it.
IT Systems

IT Systems

We regularly monitor and feedback on your IT systems to allow you to call the shots when it comes to growth and upgrades.
Microsoft Solutions

Microsoft 365

As a Microsoft Gold Partner, we work closely with Microsoft to provide you with the best products and solutions available.
Security

Cyber Security

Protecting your business from different cyber security threats can feel overwhelming. That’s why we’re here to help you.
CCTV

CCTV

Through our partnerships with AXIS and Videoloft, we offer both traditional and cloud-based CCTV management solutions.
Cloud Solutions

Cloud Solutions

The cloud is a secure, cost-effective way to store, access, and collaborate on your data. We’ll find the best solution for you.
Backup & Recovery

Backup & Recovery

Achieve complete business continuity with an approach that swiftly recovers data and works to eliminate downtime.
Telecoms

Telecoms

We offer telecoms and broadband solutions designed to bring your communications and connectivity under one roof.
Consultancy

Consultancy

An impartial review of the ‘bigger IT picture’. Removing inefficiencies in your systems and delivering projects that maximise your potential.

Visit the Breakwater Forest

We plant trees with Ecologi

 

As part of our efforts to become more sustainable, we plant five trees for every laptop we sell. Additionally, we donate monthly to carbon offset projects.

VISIT OUR FOREST

 

A trusted, dependable pair of hands

99.60%of our clients gave our support service the top rating, in the last 30 days
102 minutesis our average response time to a service request, in the last 30 days
99.66%of our support cases were completed within SLA, in the last 30 days

What’s been happening?

Microsoft Gold Partner
Microsoft Gold Partnership Achieved 2022-2023
We’re celebrating four gold competencies and one silver!
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LastPass
We’re Partnered with LastPass
Secure password management for your workplace.
Find Out More
Dean Gray - Datto Exam Pass
Dean Achieves Datto Practitioner in Networking Certificate
Join us in congratulating Dean on his exam pass!
Find Out More
Microsoft Gold Partner Logo
Cyber Essentials Plus
ISO20071
Cyber East Business Member
NCoC Member Logo
Datto Platinum Partner
HP Business Partner
Cisco Meraki
Mimecast
Connectwise
Gamma Partner
VMWare
Webroot
Videoloft Logo
LastPass