Our Services

Brenden and Liam at their desks, focusing on their computer screens in the Breakwater office.

IT Support

Whether it's fully managed support or an extension to your team, let us take care of your IT with expert support.

Bryce arranging cables with his hands in a server cabinet.

IT Systems

Regular monitoring and feedback on your IT systems lets you to call the shots when it comes to upgrading.

Microsoft 365

As a partner, we work closely with Microsoft to provide you with the best solutions available.

Cyber Security

Protecting your business from cyber security threats can feel overwhelming. But we've got your back.

CCTV

Through our partnerships, we offer both traditional and cloud-based CCTV management solutions.

Andy and Liam working together at Liam's computer in the office.

Cloud Solutions

A secure, cost-effective way to manage your data. We'll find the best cloud solution for you.

Richard and Bryce engaged in a discussion while working on a laptop in an office.

Backup & Recovery

Achieve complete business continuity with an approach that swiftly recovers data and works to eliminate downtime.

Jess wearing a headset sits at her desk, focused on two computer screens in front of her.

Telecoms

Fast and reliable telecoms and broadband solutions that keep your business connected.

Sam, James and Richard gathered round a coffee table, focused on a laptop, collaborating together.

Consultancy

Removing inefficiencies in your systems and delivering projects that maximise your potential.

Our clients

A TRUSTED PAIR OF HANDS

In a world of complex IT solutions, we take the pressure off you by providing expert support when you need it.

99.36% of our clients gave our support service the top rating, in the last 30 days

133 minutes is our average response time to a service request, in the last 30 days

99.33% of our support cases were completed within SLA, in the last 30 days

Thanks for being so responsive and proactive – checking back in that everything was ok. You guys have all been amazing this week supporting me. Thank you!

Marianne Watts, East Anglian Air Ambulance

Jessica and Rory were quick to respond to my raising of the ticket and continued to check in with me that the problem remained solved.

Ellie Fairbairn, Rudlings Wakelam Solicitors

Always great service. Fixed the issue I’d raised and two other issues as well, plus some useful tips to improve the way I use our system! Thank you! 🙂

Sophie Conroy, The Forum Trust Limited

My work was limited due to a technical error with a software application. I phoned Breakwater and Thomas immediately offered to help to get my software back up and running quickly, allowing me to carry on working! Very helpful, and efficient.

Kieran Freeth, Ronaldsons Family Law Ltd

Helped us out extremely quickly when we needed it – just what you need from a support partner. Greatly appreciated, and many thanks to both John and Ian for their help.

Mike Goffin, Thurne-Middleby Ltd

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