Our Services
Our clients
A TRUSTED PAIR OF HANDS
In a world of complex IT solutions, we take the pressure off you by providing expert support when you need it.
98.32%
of our clients gave our support service the top rating, in the last 30 days
87 minutes
is our average response time to a service request, in the last 30 days
99.50%
of our support cases were completed within SLA, in the last 30 days
Thanks for being so responsive and proactive – checking back in that everything was ok. You guys have all been amazing this week supporting me. Thank you!
Jessica and Rory were quick to respond to my raising of the ticket and continued to check in with me that the problem remained solved.
Always great service. Fixed the issue I’d raised and two other issues as well, plus some useful tips to improve the way I use our system! Thank you! 🙂
My work was limited due to a technical error with a software application. I phoned Breakwater and Thomas immediately offered to help to get my software back up and running quickly, allowing me to carry on working! Very helpful, and efficient.
Helped us out extremely quickly when we needed it – just what you need from a support partner. Greatly appreciated, and many thanks to both John and Ian for their help.
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