Alec Hiscox
Junior Systems Engineer
Our Junior Systems Engineers are the first point of call for incoming client IT issues. They, like Alec, will be the first to attempt a fix for your technical issues. When you call with a problem, they’ll begin the troubleshooting process, creating a detailed log in case the issue needs to be escalated to our Systems Engineers.
Alec joined us as a Trainee Engineer having completed CompTIA A+. In 2025, he passed his CompTIA S+ to become a Junior Engineer.
What do you enjoy doing outside of work?
When I’m not at work, you’ll usually find me out running, in the gym or practicing guitar (for when I very occasionally have a gig!).🎸
What is your biggest achievement to date – personal or professional?
Achieving my CompTIA A+ certification.
Thank you so much Alec. You have been with me through this all the way and thank you for checking in with me again today to see if all my work had been transferred over to my new laptop. I felt very support through this. A MASSIVE thank you!
Smeena Nadeem, Migrant Helpline Limited