James Gooderham
Junior Systems Engineer
Our Junior Systems Engineers are the first point of call for incoming client IT issues. They, like James, will be the first to attempt a fix for your technical issues. When you call with a problem, they’ll begin the troubleshooting process, creating a detailed log in case the issue needs to be escalated to our Systems Engineers.
“I worked for a national Traffic Management company since I started college, beginning as an Office Admin. With my interest of computers expressed to them, I was trained up, along with some self taught experience to become an IT Assistant. Followed by joining an IT team as part of an acquisition. During this time, I also completed a Software Development degree.
Since then I have worked in a small team and getting involved in many areas of IT such as Microsoft 365, MDMs and key technical support for business management systems launched within the business. I also once had my hand in the technical support for digital message signs that are setup on the side of roads.”
What do you enjoy doing outside of work?
I enjoy listening to music (big techno enjoyer), hitting the gym, playing casual video games and travelling to live music events that finish well into early hours! I also watch some tech content creators on YouTube regularly.
If you could have any job in the world, what would it be?
To be part of the Hardware / Silicon teams at Apple’s Infinite Loop HQ, the way they can design a premium feeling device and have such powerful components is really cool!
Quickly dealt with by James after I pressed the wrong button and blocked something I needed. He explained what I need to do and that he has unblocked the sender so I can receive emails again from them. Thank you!
