Microsoft 365

Microsoft 365

Breakwater IT Logo on T-Shirt with Windows Laptop in the Background
Breakwater IT Logo on T-Shirt with Windows Laptop in the Background

We are proud to be a Microsoft Partner. Being a partner means we work closely with Microsoft to provide you with the best products and solutions available.

This shows our commitment to continual improvement in our services. Our Support Desk team undertake regular Microsoft training and exams to maintain the most relevant and up-to-date support information.

We offer a range of Microsoft services, from licencing and migrations to support with individual products.

Microsoft 365

Microsoft 365 (formerly Office 365) is a subscription service that runs your organisation in the cloud. Over 50% of businesses using cloud services use Microsoft 365.

It boasts a range of products and services designed to support business productivity. This using simple collaboration tools, effective communication channels and reassurance of secure services. Microsoft 365 allows your business to create, edit and share information from any device, anywhere in the world.

We can support you in taking the steps to migrate to Microsoft 365 or manage your current subscription and licencing. Our team will work with you to understand which package suits your business needs. If and when the time comes that you need to upgrade, we’ll be here to help you through that too.


Microsoft Teams

Microsoft Teams is primarily a business communications platform. It is part of the Microsoft 365 family of products. Since its launch Microsoft Teams has enabled businesses to enhance their productivity through its integration of collaborative technologies. This includes instant chat, video conferencing, file storage, app integration and a VoIP telephony system.

Teams stores your data in the cloud. It allows for secure access on any internet connection without the need for a VPN or Remote Desktop environment. We can help you with the set up and movement of files from a server to Teams. This plus ongoing support with the application when you need it.


Using SharePoint we can create an online platform for your organisation to store, organise, share, and access information from any device.

SharePoint is used as an internal intranet to support collaboration and communication. Our SharePoint developers can customise your platform with branding and feeds including social media, upcoming events and more. Your platform can be connected to sites such as Yammer to bring all your applications and channels into one place. SharePoint also stores your files and documents, allowing you to access them easily wherever you are.

We can offer advice and guidance on the best way to utilise SharePoint and manage it for you.

Power Apps

Using Power Apps, our experts can help streamline your business by building custom apps, workflows and forms.

Apps built using Power Apps provide rich business logic and workflow capabilities to transform your manual business processes to digital, automated processes. These apps can then sit in your Microsoft platforms including Teams and SharePoint.

Learn more about Power Apps here.

Here are some we’ve already built:

Desk booking app:

Desk Booking Power App

Check-in board:

Check In Board

Endpoint Manager

Microsoft Endpoint Manager is a cloud-based management tool which allows you to protect your data on corporate and bring your own device (BYOD) equipment.

You can enable policies which, for example, stop certain employees accessing sensitive documents, or stops employees downloading organisational data onto a mobile device.

It’s an efficient way to protect your data, and it can be done with or without device enrolment.

Policies can be applied to on-premises and remote, corporate-owned and personal, desktop and mobile. Additionally, they can be applied to all device types, including Apple and Android.

Microsoft Business Voice

Teams has its own integrated voice platform that will replace your traditional telephone system. Using Microsoft Business Voice on Teams will bring all your communications into one platform. As long as you have an internet or data connection, you can make calls anywhere using a single telephone number across your devices.

Norfolk Wildlife Trust
Breakwater IT provided an excellent and professional service in migrating NWT’s email system from their internal Microsoft Exchange Servers to Office 365. NWT staff were informed and supported at all stages during and after the migration, which ensured staff, based at multiple locations, experienced a seamless transition.
Mike Hudd, Norfolk Wildlife Trust

Let’s Chat

We can help you migrate to Microsoft 365, manage your exisiting licencing or do custom work with Power Apps SharePoint and more.

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Microsoft 365 FAQs

Will Microsoft Office Work on a ChromeBook or Apple MAC?

Yes to both! On a ChromeBook, this will be via a web browser using Office on the Web. With a MAC, you can install the Office applications.

What is Microsoft Teams?

Microsoft Teams is primarily a business communications platform. It’s part of the Microsoft 365 family of products. Teams offers a range of collaboration methods, including chat, video conferencing, file storage, app integration and a VoIP telephony system.

What is Microsoft Azure?

Microsoft Azure, is a cloud computing service designed for building, testing, deploying, and managing applications and services through Microsoft-managed data centers.

What is OneDrive?

OneDrive is a file hosting system that connects and synchronises all your files.

What is Microsoft Forms?

Microsoft Forms allows you to create surveys, polls, and quizzes. This can be done via Office on the web or through Microsoft Teams.


Watch our video ‘How to Use Microsoft Forms’ to find out more about the platform and how it works.

Watch here.

What is Copilot?

Copilot is Microsoft’s AI assistant. It can answer your questions, help you create content and help you keep on top of your work by giving you summaries of chats, meetings and more.


Read more here.

Key Documents

Download and share our free guides to using Microsoft 365 applications and services:

Using Microsoft Teams
OneDrive Icons
Close up of the Windows key on a keyboard
Client Story

Snellings Business Systems

Migrating to Microsoft Teams to improve file storage and collaboration.
View Client Story
Boardroom with Snellings logo on screen
Client Story

Blue Sky Leisure

Opening to visitors post lockdown with Power Apps.
View Client Story
Blue Sky Leisure Kelling-Heath-Woodland-Lodges
Client Story

Dardan Security

Keeping businesses connected with SharePoint.
View Client Story
Man stood looking at plan with high-vis jacket on and Dardan Logo on the back
Client Story

Norfolk Wildlife Trust

Migrating the whole team to Office 365.
View Client Story
Bittern: credit Elizabeth Dack