Proactive IT Support and Services for your business

Cyber Security Conference:
9 December 2021
08:30 – 12:00 | The Space

Jamie Bartlett

We keep you working at home, in the office or on the go

Man in office placing headphones on his head


We’re Breakwater IT. We provide IT support and services to businesses in Norwich, Norfolk, and across the UK.



We are a proactive IT services provider that delivers innovative solutions to power your business. Every product that we offer is either used or tested by our team. This means that we have an in-depth understanding of how each product works, giving you the best support possible.

IT Support

IT Support

In a world full of complex IT solutions, we take the pressure off you by providing expert support when you need it.
IT Systems

IT Systems

We regularly monitor your systems to enable you to take initiative when it comes to network upgrades or increasing your team.
Microsoft Solutions

Microsoft 365

As a Microsoft Gold Partner, we work closely with Microsoft to provide you with the best products and solutions available.

Cyber Security

Protecting your business from different cyber security threats can feel overwhelming. That is why we’re here to help you.


Through our partnerships with AXIS and CamCloud, we offer both traditional and cloud-based CCTV management solutions.
Cloud Solutions

Cloud Solutions

Discover a new space in which you can manage, secure and support your systems.
Backup & Recovery

Backup & Recovery

Achieve complete business continuity with an approach that swiftly recovers data and works to eliminate downtime.


We offer telecoms and broadband solutions designed to bring your communications and connectivity under one roof.


An impartial review of the ‘bigger IT picture’. Removing inefficiencies in your systems and delivering projects that maximise your potential.

Visit the Breakwater Forest

We plant trees with Ecologi


As part of our efforts to become more sustainable, we plant five trees for every laptop we sell. Additionally, we donate monthly to carbon offset projects.



A trusted, dependable pair of hands

98.67%of our clients gave our support service the top rating, in the last 30 days
161 minutesis our average response time to a service request, in the last 30 days
99.88%of our support cases were completed within SLA, in the last 30 days

What’s been happening?

Meet Richard: Our New Senior Engineer
Learn more about Richard’s role, previous experience and what he wishes could be invented.
Find Out More
Norfolk Business Awards Customer Excellence Awards Finalists
We’re Customer Excellence Award Finalists!
Our team will be heading to the Norfolk Business Awards on the 25 November for the ceremony.
Find Out More
Jamie Bartlett
Meet our Keynote Speaker: Jamie Bartlett
The tech expert, author and presenter will be speaking at our Cyber Security Conference this December.
Find Out More
Microsoft Gold Partner Logo
Cyber Essentials Plus
Cloud Tango Top 50 UK MSP
Buy Local Member
NCoC Member Logo
Gold Datto Partner
HP Business Partner
Cisco Meraki
Gamma Partner