We were proactive in our support, consulting on areas of inefficiency. Working strategically with The Forum we were able to present solutions to allow them to enhance their productivity.
We began by moving their email, calendars and data from physical servers to Office 365. This allows their employees to access their data wherever they are; in the office, at home or on the go. As well as accessibility, hosting in the cloud gave the reassurance of guaranteed uptime.
With the need to improve collaboration through their IT, we introduced Microsoft Teams. Teams is an effective collaboration tool to build project teams, stay connected on the go, access and edit data live and more. We consulted with The Forum on how best to structure their Teams to effectively work for them. Alongside these updates, we introduced a hosted telecoms system. This gives employees access to all the features of their phone system so long as they are connected to the internet. Hosting their telecoms in the cloud added to the flexibility of allowing staff to work from other locations.
Ageing PCs were also replaced with new laptops and PCs. This improved their working experience with more responsive and portable devices. To keep their data secure on their new devices, we also introduced multifactor authentication. Giving an extra level of security to keep them safe.