Jordan Lamb

Business Services Manager

My focus is on making sure our sales, finance and administrative processes are working to best effect for both the business and our clients. As Business Services Manager, I look to create an efficient client experience when it comes to the detail of the relationship.

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Marketing the business and the solutions we deliver is also a key part of my role. It is important to break down the technical side of our service, so we can really let organisations know the ways in which we can support them.

My experience and values

I have a customer-facing background and have always enjoyed working in a position that allows me to engage with clients. My role at Breakwater gives me the opportunity to shape the way we manage our internal processes, directly improving the client service.

Qualifications in leisure and events management mean I like to be organised and I always try to think ahead – anticipating people’s needs and making sure we can meet them.

Life outside Breakwater

Travel has always held a big draw for me, and I love visiting new destinations – a few of my favourites are New York, California, Bali, and Italy.

I own a Pink Vespa scooter which I take on occasional outings; I have also been known to participate in track days, driving a Westfield kit car.

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"A real pleasure to deal with such helpful staff. Thank you"

  • Vicki George, East Anglian Air Ambulance

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