We have a team of skilled Engineers and Account Managers that work with clients to understand their needs, supporting them and communicating the wide range of solutions available from some of the world’s leading technology providers.
At Breakwater there is a focus on continual training and supporting Engineers in achieving qualifications to equip them with the skills to deliver an excellent level of client service.
We are always interested to hear from enthusiastic, committed and talented Engineers.
Please get in touch or apply for vacancies at email@example.com
Title Office Manager
Salary/Rate £20000 – £25000/annum
Location NR7, Postwick, Norfolk
Type Full-time, permanent
Breakwater are a fast-paced IT company based on Meridian Business Park on the outskirts of Norwich. We are looking for an Office Manager to look after the business on a full-time basis, Monday to Friday.
You will need to be good with IT and have a positive attitude towards understanding the business and helping us achieve our goals. We have several procedures that need updating and creating, and you will have the opportunity to make a difference to how we work.
- Managing a small admin team
- Processing expenses/holidays/overtime/employment contracts
- Reconciliation of supplier invoices (with accountants in support)
- Documenting and reviewing procedures
- Implementation and management of purchase order system
- Client invoicing (eventually)
- Managing suppliers (insurance, maintenance etc)
- Managing company car fleet
- Being responsible for the efficiency of the services and processes that supports the business
- Health & Safety compliance & legislation
- Involvement in the company ISO 27001 ISMS
The candidate must be good with IT and have a positive attitude. IT is a constantly evolving area and we are always having to look at new technology for our clients and our internal processes. The candidate will need to be curious of these new technologies and take a real interest in what we do.
- Service minded
- Problem solver
- Team player
Other Duties of the Admin Team
Handling Petty Cash, Parking Permits, Security Key Fobs, Company Vehicles, Signage, Pest Control, Management of Asset Register, Business and Fleet Insurance, Air Con Maintenance, PAT Testing, Fire Extinguishers, Client Satisfaction Surveys, Managing Enquiries Line.
Any other duties that may be required of the business.
To apply for this vacancy please email your CV to firstname.lastname@example.org
Find out more about working for Breakwater in our employee Q&A with Systems Engineer, Lewis Hepburn
So Why IT?
IT was already starting to shape the future of business when I was at school and I was interested in the potential it offered and the seemingly limitless capabilities of technology.
My Dad was equally enthralled with computers in the 90’s and I grew up with games consoles and PC’s from an early age. Being surrounded by technology more than likely encouraged by interest in IT and helped me to gain my first job back in 2012.
What have been the most valuable skills you have learnt along the way?
Clear communication with the client is crucial at all points, especially in a situation where there is an issue that needs resolving. Even if a client doesn’t want or need to know the complexities behind a solution, it is important for them to know you are there to talk to and that you will update them on your progress. Also using the resources to hand, whether that is the internet, documentation or colleagues around you to help you understand and resolve the situation as efficiently as possible.
What is a typical day for you like at Breakwater?
No day is the same as the last. Where some days for one person is calm and steady, another might be super busy, but this is where we work as a team to offer each other assistance if possible.
Is IT and the way organisations interact with it changing?
Yes definitely. More and more companies are moving towards IT based solutions. Coming from an Architect firm where most people were using drawing boards originally for everything to seeing that same firm now reliant on laptops is a prime example of how IT is changing and how organisations are interacting with technologies more and more each year.
What does the future have in store?
Breakwater have supported my journey from Junior Systems Engineer to Systems Engineer, encouraging training and qualifications that enable us to progress in our careers. Next steps for me will be expanding on my Office 365 MCSA to achieve my Microsoft Certified Solutions Expert: Productivity 2019 certification and also gaining qualifications in Windows 10 and Comp TIA.
Discover how Breakwater can help your business. Call our team today on +44 (0)1603 709300
As a Trainee Junior Systems Engineer, I am able to support clients whilst gaining valuable technical skills along the way.View my profile >
Connecting a growing team