We were tasked with sourcing, building, and distributing laptops and Chromebooks. Each device required Wi-Fi access via a dongle, as well as a protective case.
We began by sourcing the laptops. At the time, England was entering a second lockdown due to the COVID-19 pandemic. This meant workplaces were sent to work from home once again. This, therefore, made acquiring laptop stock difficult. After multiple order cancellations, we were able to source all the devices required by the project.
Once we had received the laptops, our project team had the job of building them. This included sourcing and installing licences for Microsoft Office and G Suite. We also procured security software, such as anti-virus, to keep the devices secure.
As the devices were being configured, we moved forward with acquiring Wi-Fi dongles. Once received, they were put through testing on the devices. We discovered that the Wi-Fi dongles did not work on the Chromebooks. As a result, these had to be exchanged for Mi-Fi devices. Our team set up the dongles and Mi-Fi devices. Alongside this, SIM cards were set up for each Wi-Fi device.
Once the devices had been fully set up with their Wi-Fi device, the finishing touch was protective cases. New Anglia LEP ordered and shipped these to us. We were then able to package the devices ready to be distributed.
Ahead of distribution, we created PDF and video guides for the individuals receiving the devices. This included how to use the device, set up an email account and using the Wi-Fi devices. Guides were created and webinars were also held for project administrators. The webinars covered how to use admin portals and how to keep the devices secure. These were recorded and distributed afterwards. To support the admins further, a dedicated email and telephone number were set up to one of our engineers.
Finally, in December the devices were delivered by our engineers or collected by the project lead.