Andy Malcolm
Systems Engineer - Team Leader
My specialism is Windows desktop, server and application support, with an in depth knowledge of customer sites and software requirements.
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I pride myself on maintaining an excellent relationship with the businesses we support, delivering an efficient and helpful service.
My experience and values
I have a BSc in Computer Science and have worked in IT support since 1999. My interest in computing was first sparked when my father brought a ZX Spectrum home from work in 1982. I have been part of the Breakwater Service Desk team since 2007.
Prior to Breakwater, I was a network administrator at Easton College and I worked within the support team at Norfolk County Council.
Life outside Breakwater
Outside of work I have a keen interest in music, having run an indie music reviews and community website since 1997 and a small record label specialising in limited pressings of vinyl since 2003.
"Andy is a book of knowledge and is always happy to help to resolve the issues. It is always a pleasure to deal with Breakwater as a whole and they are extremely knowledgeable on all aspects of issues. Thanks."