Jordan is part of our team of Systems Engineers. They are the first escalation point for our Junior Engineers when the incoming technical issue is more complex. Additionally, they are responsible for the installation, maintenance and security of our client’s core IT systems.

MS-100 Microsoft Badge

Jordan joined us straight from college in 2018 where he completed an Extended Level 3 Diploma in Information Technology.

“This has been my first job in a service desk environment. Since joining Breakwater, I have progressed from a Trainee Junior Systems Engineer to a Junior Systems Engineer, and then onto the Systems Engineer role. Breakwater has supported my journey to achieving the CompTIA A+ certification. This is beneficial when understanding how to resolve networking and troubleshooting hardware and network connectivity issues.”

What do you enjoy doing outside of work?

“My friends and family play a large role in my personal life. I also spend a lot of my free time doing anything computer related (such as building computers or playing computer games). Basketball also takes up some of my free time – I train and play for the Attleborough Basketball club!🏀”

I've worked closely with Jordan setting up our 'going into the cloud' as it were. Everyone has said Jordan is friendly and professional. He's also very knowledgeable and always goes that bit extra to ensure everything is OK for you.
Sharon Cooke, Content Consultants Limited