Telecoms

Our scalable communications platform grows with your business and the demands of this ever-changing industry.
Broadband
Selecting the right broadband connectivity for your organisation is an important decision. This can be a very daunting decision too as there are so many options on the market. With more and more services moving into the cloud, these services all have a demand and requirement for faster upload and download speeds.
When you think about how many of your systems require a connection to the internet to operate, it’s very important that your connection is also resilient. We offer a robust service level agreement to ensure you stay connected.
With so many options on the market we would recommend talking to us to ensure you get right solution for your business. Options range from Fibre to the Cabinet (FTTC), Ethernet over Fibre to the Cabinet (EoFTTC) and Leased Lines. If you’re unsure which service is right for you, get in touch and we will happily talk you through your options.
Telephony
Voice over Internet Protocol (VoIP) technologies are everywhere. Businesses are adopting VoIP to gain more value from their existing data infrastructure. This is by enabling the delivery of voice communications over your internet connection using the cloud. VoIP can be accessed from anywhere as long as you are connected to this internet. Thus, simplifying your whole communications solution.
A hosted telephone system reduces the need for a lot of expensive hardware. It provides opportunities for faster, easier installations and upgrades. It is also scalable, transferable and centralises multiple offices and employees.
We are directly partnered with one of the market leaders in hosted telephony, Gamma. This means that Breakwater can manage your hosted solution seamlessly. We oversee every aspect to provide you with the service and support you need.
You may also want to consider Microsoft Teams as an option. Teams has its own integrated voice platform that will replace your traditional telephone system. Using Microsoft Business Voice on Teams will bring all your communications into one platform. As long as you have an internet or data connection, you can make calls anywhere. You can use a single telephone number across your devices; laptop, mobile or handset.
Fixed Lines
We can arrange for the installation and ongoing support for any type of telephone line on the market. This is not just new lines though; we can also offer very competitive rates for all of your existing telephone lines meaning that you can have Breakwater IT look after all of your communication needs.
By using Breakwater IT to supply your telephone lines we will have full view of your lines meaning that we can offer support services that are second to none.
Please note though that ISDN services will be ceasing in 2025, if this is something that is of concern to you then please get in touch because we have several option available to you to get you ready for the ISDN turn off.
Discover how Breakwater can help your business. Call our team today on +44 (0)1603 709300 or email enquiries@breakwaterit.co.uk
Paul Frost
Telecoms Engineer
An integral part of my role is to advise you on the range of communication solutions available and how these have the capacity to create efficiencies within your existing systems.
View my profile >Case Study
Costessey Town Council
Delivering a reliable communications network within town councils

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"Breakwater have the industry knowledge to deal with suppliers - knowing who to speak to and when. They helped to negotiate us excellent comms rates which have saved us significant monies and have managed our accounts in a professional manner. The team come highly recommended."