Connectivity forms an essential part of any business, directly influencing its capacity to operate efficiently. We take the time to understand the conditions you work within, recommending first-rate business grade solutions with reliably high service levels.

Our scalable communications platform grows with your business and the demands of this ever-changing industry.



Selecting the right connectivity for your organisation is a really important decision, especially as the data demands and requirements for faster upload and download speeds increases.

Your internet connection needs to be resilient and we offer a robust service level agreement to ensure you stay connected.

We advise on the right broadband solution for your business, from Fibre to the Cabinet (FTTC) to Ethernet First Mile (EFM), Ethernet over Fibre to the Cabinet (EoFTTC) and Leased Line. If you’re unsure which service is right for you, get in touch and we will talk you through your options.


We offer two principal telephony solutions – the physical system that is hosted within your premises and the hosted option that sits in the cloud.

On-premises solutions provide enhanced control and flexibility locally.

A system that is hosted in the core network reduces the need for expensive hardware and provides opportunities for easy upgrades; it is also scalable, transferrable and centralises multiple offices and employees.

Voice over Internet Protocal (VoIP) technologies provide more value from your existing infrastructure by enabling the delivery of voice communications over Internet Protocol (IP). VoIP can be accessed anywhere you have a broadband connection – simplifying communication.

You might also want to consider Skype Cloud PBX to reduce your costs, replacing traditional telephone systems with a series of features directly delivered from Office 365™, using Skype for Business Online.

Fixed Lines

We install and support everything from a single analogue channel to a multi-channel ISDN30 (the primary voice connection system for businesses). It is to be noted that ISDN30 is now a legacy system that will cease in 2025.

In purchasing products and services directly from the carriers we are able to deliver bespoke and cost-effective call charge packages.

Discover how Breakwater can help your business. Call our team today on +44 (0)1603 709300 or email

"Breakwater have the industry knowledge to deal with suppliers - knowing who to speak to and when. They helped to negotiate us excellent comms rates which have saved us significant monies and have managed our accounts in a professional manner. The team come highly recommended."

  • Tom Ellis
  • Norfolk Country Cottages

Paul Frost

Telecoms Engineer

An integral part of my role is to advise you on the range of communication solutions available and how these have the capacity to create efficiencies within your existing systems.

View my profile >

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Costessey Town Council
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