Streamline your Phone System in Teams

Here at Breakwater we’re a big fan of Microsoft Teams. It is a valuable platform that can streamline communication within your business.

Streamline your Phone System in Teams

Since the rise of remote working in the recent months, Teams has allowed employees to keep in touch and keep working. This through its collaboration features which include chat, video conferencing, hosting live events/webinars, document storage and more. Read more about our five reasons why you should embrace Teams.

A useful feature that can be added to Teams is Microsoft 365 Business Voice. It is a cloud-based telephony solution. Business Voice allows you to bring your telephone system into the Teams app; bringing all your communications to one platform.

Due to the recent situation surrounding COVID-19, many businesses are finding their standard telephone system is not working effectively when remote working. We have successfully set up several businesses with Business Voice with little interruption.

As long as you have an internet or data connection, you can make calls anywhere. You can use a single telephone number across your devices; laptop, mobile or handset.

With Business Voice you have peace of mind knowing that your calls are secure, being delivered from Microsoft’s cloud. They guarantee a 99.9% up-time. All calls also come with built-in audio conferencing, giving you flexibility with a dial-in number. You can also migrate your existing telephone numbers to Business Voice. This means there is no need to panic about setting up and distributing new telephone numbers for your business.

If this sounds like something your business could benefit from, or you just want to know more about the system, get in touch today. Our knowledgeable team can guide you through the systems and ways to enhance your use of Teams.

Discover how Breakwater can help your business. Call our team today on +44 (0)1603 709300 or email

John Pyman

Network Administrator

As part of the Network Standards Team, my role involves taking a close look at our client’s infrastructure in order to identify potential issues

View my profile >

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