William Palmer

Systems Engineer

I joined Breakwater as a Junior Systems Engineer – working with our Service Desk team to support them with enquiries and ensuring clients’ IT systems are operating effectively.

Breakwater has supported me in gaining technical qualifications since I joined the company, including my CompTIA A+ and Network+, resulting in the certification entitled CompTIA IT Operations Specialist. This has enabled me to progress within the business to my current role of Systems Engineer.

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It’s great to be in a position that keeps me in touch with all the current technological know-how. And to be able to proactively put this into practice within different organisations and sectors.

My experience and values

IT has always been a genuine interest for me. I’m therefore really pleased to be part of a team that enables me to keep building on my technical knowledge.

I have experience of working within an in-house IT department for a professional law firm. As a result, I understand the demands placed on professional companies in the current digital age. An efficient IT system makes such a difference to a company’s ability to function day-to-day. Above all, I enjoy being able to support the software and solutions that make this possible.

Life outside Breakwater

I switch off from work by relaxing with my friends and family. I’m a bit of a music enthusiast and have been known to dabble with playing the guitar, piano and pipe organ.

Email me

"William - thanks so much for your help and patience in a difficult situation, very much appreciated."

  • Dominic Stasi, Barrett & Coe Limited

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